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AT&T, South Africa's Telkom relationship falls short of expectations


24.08.2010

Telkom, South Africa`s biggest wireline service provider, wants to reexamine the partnership it established with AT&T (NYSE: T) last April to enhance its business services revenue base.

At first glance, Telkom`s partnership with AT&T held the promise of bringing in new business from international companies that were expanding their presence in South Africa. However, it has yet to produce the results Jeffrey Hedberg, Telkom`s acting CEO, would like to see.

"The partnership (with AT&T) has not progressed to an extent we would like to date," Hedberg said in a Reuters article. Hedberg attributed the poor performance of the venture to pricing and post-sales support.  

Last April, Telkom signed a memorandum of understanding that would allow AT&T`s African-based business customers to leverage Telkom`s South African network. Under the terms of the agreement, Telkom`s network would be connected to AT&T`s global network, which in turn would enable it to sign on AT&T customer`s business.

 

 

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