Integra Telecom, a competitive service provider serving the Western U.S., did not have to look to far to find its new EVP and COO. Instead, the CLEC decided to promote Steve Wachter, who came to Integra through its acquisition of Eschelon Telecom in 2007.
As Integra`s EVP and COO reporting directly to Dudley Slater, CEO of Integra Telecom, Wachter will oversee all of the customer facing operations, including local network management, customer care, and sales across the CLEC`s 11 state service area. Prior to the new post, Wachter served as senior VP for Integra Telecom of Minnesota and North Dakota, while at Eschelon he served as the VP of sales and service delivery in Minneapolis.
"Steve has demonstrated tremendous leadership and strategic foresight throughout his tenure at Integra Telecom," said Slater in a release. "He understands the telecommunications industry as well as the value Integra`s decentralized, local customer service model brings to the customer experience."
